Terms & Conditions

CONFIDENTIALITY

All information you give me will be kept in confidence.  Your personal details and medical information will not be made available to third parties unless permission to do so is granted by you.

 

RECOMMENDATIONS

Using my judgment and experience, I will suggest certain exercises and other lifestyle advice that I believe will help you achieve your personal goals, but if at any time you have specific requests please tell me so I can accommodate them.

 

REFERRAL

I intend to work with you within the scope of my knowledge and competencies as a REPs Registered Exercise Professional.  Therefore when I believe it is in your best interests to see another health professional, I will refer you appropriately.

PAYMENTS

  • Payment can be made via Direct Debit or Cash                                       

  • Payment must be received before the session(s) starts

  • All packages have a 6-week expiry date unless otherwise agreed 

 

IF I (THE TRAINER) CANCELS OR RUNS LATE

Unforeseen circumstances may arise which require our sessions to be rescheduled.  In this event following policy will apply:

  • If I am forced to cancel our session within 24 hours I will make up the session at no charge to you.

  • If I am forced to cancel our session giving you more than 24 hours’ notice I will reschedule as soon as possible.

  • If I run late in starting our session I will extend the session time accordingly or make it up at a future date, whichever is most convenient to you.

IF YOU (THE CLIENT) CANCELS OR RUNS LATE

  • If you cancel your session with less than 24 hours’ notice or fail to show you will be required to pay  the full session fee

  • If you (the Client) are late to a session, I will do my best to get the most out of the remaining time left in the session as I am unable to run over time due to previously arranged client commitments.

DISCLOSURE OF INFORMATION

Please disclose all health information as requested at our initial consultation and keep me updated and informed of any changes to your health status.  This includes all medical conditions; physical and mental, injuries, allergies and medication you are taking.  If necessary, you may need to seek clearance from your doctor before participation in the exercise programme I recommend.

 

ACCEPTING POTENTIAL RISK

Whilst for most people exercise is hugely positive with many health benefits, there remains some risk that I require you to be aware of and for you to sign the informed consent and disclaimer that I will provide.

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Locations

Activate Plus

Personal Training Studio

33-34 Chiswell Street

Moorgate

London City

EC1Y 4SF

Evolve Fitness

London

453 Lea Bridge Rd

Walthamstow

London

E10 7EA

The Gym Group

Walthamstow 

Unit 56 Selborne Walk 

Walthamstow

London

E17 7JR